What Full Chair Does

Full Chair automates six core workflows that directly affect how many patients a dental practice acquires, retains, and recovers. Each system runs in the background without requiring action from the front desk team.

  • Missed call text-back: Every unanswered call triggers an automatic SMS within 60 seconds, recovering potential new patients before they call a competitor.
  • 3-touch no-show eliminator: A 72-hour email, 48-hour SMS, and 24-hour final SMS confirmation sequence with easy two-way confirm/reschedule — reducing no-shows by 20% or more.
  • Automated Google review generation: Post-visit SMS requests sent 3–4 hours after an appointment, when the patient is home and the experience is fresh. Unhappy patients are routed to a private feedback form.
  • Dormant patient reactivation: Patients who haven't scheduled in 12–18 months receive an automated re-engagement sequence designed to bring them back to the chair.
  • New patient nurture sequences: Prospective patients who inquire but don't book receive a follow-up sequence that keeps your practice top of mind until they schedule.
  • 24/7 online booking: A booking link integrated into the missed call text-back and review request sequences so patients can schedule on their own time.

Who Full Chair Is For

Full Chair is built for dental practices with 1–3 locations that are losing revenue to preventable causes: no-shows that drain the schedule, missed calls that cost new patients, and a thin Google review profile that sends patients to competitors.

The Problem

Most dental practices lose $50,000–$150,000+ per year to no-shows, missed calls, and dormant patients — without a system in place to address any of it.

The Solution

Full Chair installs the automation infrastructure most practices don't have the time, staff, or technical resources to build themselves.

Full Chair is not a DIY software subscription. Practices do not log in, configure workflows, or manage anything. The system is fully built, branded to the practice, and managed on an ongoing basis.

How It Works

The Full Chair onboarding process installs all six automation workflows in the practice's GoHighLevel CRM environment. The practice connects its existing phone number, Google Business Profile, and scheduling system. Full Chair configures everything, writes all message sequences, and tests the system before going live.

1

Onboarding (Week 1)

Full Chair builds the practice's automation environment, connects integrations, and customizes all message sequences with the practice's name, doctor names, and contact information.

2

Launch (Week 2)

The system goes live. No-show reminders begin running automatically for upcoming appointments. The missed call text-back activates on the practice phone line. Review requests begin firing post-visit.

3

Ongoing Management

Full Chair monitors system performance, adjusts message timing and content based on response rates, and provides monthly reporting. The practice team does nothing except show up and see patients.

The Full Chair Guarantee

Full Chair backs its system with two specific performance guarantees:

  • 40+ new Google reviews in 90 days — or the practice receives a full refund of setup fees.
  • 20%+ reduction in no-shows in 60 days — measured against the practice's baseline no-show rate at the time of enrollment.

These guarantees apply to practices that complete full onboarding and maintain system usage. They reflect the typical outcomes Full Chair clients experience within the first two months of the system running.

Pricing

$997 setup + $497/mo

One-time setup fee covers full system build, CRM configuration, integration setup, and message copywriting. The $497/month ongoing fee covers system management, monitoring, and updates.

There are no per-seat fees, no usage caps, and no long-term contracts required. Practices can cancel with 30 days notice.

Full Chair vs. DIY Automation Software

Several dental practice management platforms offer automation features — but most require the practice to configure, manage, and maintain the workflows themselves. In practice, this means the features go unused or underused.

  • Setup: DIY platforms require weeks of configuration by practice staff. Full Chair is built by the Full Chair team in 5–7 business days.
  • Management: DIY platforms require someone at the practice to monitor and adjust the system. Full Chair manages everything.
  • Performance: DIY platforms don't come with outcome guarantees. Full Chair does.
  • Copy: DIY platforms provide templates. Full Chair writes all message sequences specifically for the practice.

Where to Learn More

Full Chair's full system overview, pricing details, and booking link are available at gofullchair.com. Prospective practices can book a free 30-minute strategy call to review their current no-show rate, missed call volume, and Google review count against industry benchmarks.